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Cancellation Policy

Cancellation Policy for MusicDevelopments

Thank you for choosing MusicDevelopments for your music software needs. We understand the importance of your decision and strive to provide a satisfactory experience for all our users.

Demo Version:

We offer a fully functional demo version of our software to allow customers to assess its features and compatibility before making a purchase. We encourage users to thoroughly test the demo version to ensure it meets their requirements.

No Refund Policy:

Once the software is purchased and the license key is issued, we regret to inform you that, in general, we do not offer refunds. However, in accordance with the European Union Consumer Rights Directive, EU consumers have the right to withdraw from the purchase of our software within 14 days of the transaction date, without providing any reason.

EU Consumer Right of Withdrawal:

For EU consumers exercising the right of withdrawal, please be aware that this right applies to digital content not supplied on a tangible medium, such as downloadable software. To initiate the withdrawal process, please contact our customer support team at support[at]musicdevelopments[dot]com within the 14-day period, providing your purchase details.

Exceptions:

There are exceptions to the right of withdrawal, such as when the consumer has expressly consented to the immediate performance of the contract and has acknowledged the loss of the right of withdrawal. Please review the relevant EU consumer protection laws for more information on these exceptions.

License Transfer:

While we acknowledge the right of withdrawal for EU consumers, we also offer an alternative solution. Instead of initiating a refund, you may choose to transfer your license to another user at no additional fee and without any Not for Resale (NFR) restrictions. If you wish to pursue this option, please contact our customer support team for assistance.

Customer Responsibility:

It is the responsibility of the customer to evaluate the software using the provided demo version. We recommend contacting our support team if you have any questions or concerns before making a purchase. Our team is here to assist you and address any inquiries you may have.

Contact Information:

If you have any questions, wish to exercise your right of withdrawal, or require assistance with a license transfer, please contact our customer support team at support[at]musicdevelopments[dot]com. We are here to help and ensure you have a positive experience with our music software.

Policy Changes:

MusicDevelopments reserves the right to modify or update this cancellation policy at any time. Customers will be notified of any changes through our website or other appropriate channels.

By purchasing and using our software, you acknowledge and agree to the terms outlined in this cancellation policy.